1. Introduction

This Acceptable Use Policy outlines the rules and guidelines that govern the use of the Escrowfy platform, services, and website. Our goal is to create a safe, secure, and respectful environment for all users while protecting the integrity of our platform.

By using Escrowfy, you agree to comply with this policy in addition to our Terms of Service. Violation of this policy may result in restrictions, suspension, or termination of your account.

2. General Conduct Requirements

When using the Escrowfy platform, you must:

• Comply with all applicable laws, regulations, and third-party rights
• Provide accurate information about yourself and your products or services
• Use the platform in good faith and for its intended purposes
• Respect the rights and dignity of other users
• Maintain the confidentiality of your account credentials
• Report violations of this policy that you observe

3. Prohibited Activities

3.1. Illegal Activities

You may not use Escrowfy to:

• Engage in any activity that violates any applicable law or regulation
• Promote, facilitate, or encourage illegal activities
• Evade taxes or other legal obligations
• Violate sanctions, export controls, or trade restrictions
• Launder money or finance terrorism
• Engage in fraudulent activities or scams

3.2. Harmful or Malicious Activities

The following harmful or malicious activities are prohibited:

• Distributing malware, viruses, or other harmful code
• Attempting to gain unauthorized access to accounts, systems, or data
• Conducting security tests or vulnerability scans without explicit permission
• Interfering with or disrupting the platform or its infrastructure
• Attempting to bypass security measures or authentication
• Engaging in denial-of-service attacks or other disruptive activities
• Using automation to scrape or harvest data without permission

3.3. Abusive Behavior

The following abusive behaviors are not tolerated:

• Harassment, intimidation, or threats against other users
• Hate speech or content that promotes discrimination
• Publishing private or personally identifiable information without consent
• Impersonating other individuals or entities
• Creating multiple accounts for deceptive or manipulative purposes
• Engaging in abusive, offensive, or inappropriate communication
• Stalking or targeted harassment of specific users

4. Prohibited Content and Products

4.1. Prohibited Content Types

The following types of content may not be posted, shared, or transmitted on our platform:

• Content that infringes on intellectual property rights
• Pornographic, obscene, or sexually explicit material
• Content depicting violence or cruelty
• Content that promotes hatred, discrimination, or violence against protected groups
• False, misleading, or deceptive content
• Content that promotes self-harm or dangerous activities
• Content that exploits or endangers minors
• Spam, phishing content, or other unwanted commercial messages

4.2. Prohibited Products and Services

The following products and services may not be sold, purchased, or offered on our platform:

• Illegal drugs, controlled substances, or drug paraphernalia
• Prescription medications without proper authorization
• Weapons, ammunition, explosives, or dangerous materials
• Stolen goods or property
• Counterfeit or pirated items
• Items that promote hate, violence, or discrimination
• Human organs, body parts, or remains
• Endangered or protected species, or products derived from them
• Personal data or financial information of third parties
• Hacking tools, malware, or other harmful software
• Services for illegal activities (e.g., hacking, fraud, forgery)
• Gambling or lottery services without proper licensing
• Financial pyramid schemes or fraudulent investment opportunities
• Counterfeit currency or financial instruments

5. Transaction and Communication Guidelines

5.1. Honest Transactions

All transactions on Escrowfy must be conducted honestly and transparently:

• Product and service descriptions must be accurate and complete
• Prices, fees, and terms must be clearly communicated
• You must fulfill your obligations as agreed in transactions
• You must not misrepresent the quality, condition, or characteristics of items
• You must not manipulate feedback, ratings, or reviews
• You must not engage in price manipulation or artificial market activity

5.2. Communication Standards

When communicating on the platform, you must:

• Communicate respectfully and professionally
• Avoid offensive, threatening, or harassing language
• Not send unsolicited commercial messages or spam
• Not attempt to circumvent our messaging systems or escrow service
• Not share contact information to take transactions off-platform
• Not share links to external sites for the purpose of circumventing our policies

6. Account and Platform Security

To maintain the security of our platform, you must:

• Keep your account credentials secure and confidential
• Not share your account access with others
• Use strong, unique passwords and enable two-factor authentication when available
• Not attempt to access other users' accounts
• Not use or develop automated tools to interact with our platform without permission
• Not exploit bugs or vulnerabilities in our platform (please report them to us)
• Not attempt to reverse engineer our services or application
• Not interfere with the proper functioning of our platform or services

7. Intellectual Property Respect

You must respect intellectual property rights when using our platform:

• Do not post or sell content that infringes on copyrights, trademarks, or other intellectual property rights
• Only sell digital products for which you have proper rights or licenses
• Do not use our trademarks, logos, or branding without permission
• Respect the licensing terms of digital products you purchase
• Do not circumvent digital rights management (DRM) or technical protection measures

For more details, please refer to our Copyright & IP Policy.

8. Privacy and Data Protection

When using our platform, you must respect privacy and data protection principles:

• Do not collect or harvest user data without explicit permission
• Do not use information obtained from our platform for spam or harassment
• Do not attempt to identify users beyond the information they choose to share
• Do not share other users' personal information without their consent
• Do not use data mining, robots, or similar data gathering tools on our platform
• Respect the privacy choices and settings of other users

9. Reporting and Enforcement

9.1. Reporting Violations

If you observe content, behavior, or transactions that violate this policy, please report it immediately:

• Use the "Report" feature directly on the content or user profile
• Contact our support team through the support ticket system
• Email abuse@escrowfy.com with details of the violation

Please provide as much information as possible to help us investigate, including:

• URLs or screenshots of the violating content
• User names or IDs involved
• Transaction IDs if applicable
• Description of the violation
• Any additional relevant information

9.2. Enforcement Actions

Escrowfy may take one or more of the following actions in response to policy violations:

• Issue warnings to the user
• Remove violating content
• Temporarily restrict account functionality
• Permanently limit certain account privileges
• Temporarily suspend the account
• Permanently terminate the account
• Withhold funds associated with fraudulent or illegal transactions
• Report illegal activities to appropriate authorities

The specific action taken will depend on the nature, severity, and frequency of the violation, as well as the user's history and response to previous enforcement actions.

9.3. Appeals Process

If you believe an enforcement action has been taken against you in error, you may appeal the decision by:

1. Contacting our support team through the support ticket system
2. Providing a clear explanation of why you believe the action was incorrect
3. Submitting any evidence that supports your appeal

We will review appeals thoroughly and respond within 5 business days in most cases.

10. Policy Compliance

10.1. User Responsibility

It is your responsibility to:

• Stay informed about this policy and any updates
• Ensure your activities on our platform comply with this policy
• Check if products or services you wish to sell are allowed
• Report violations you encounter

10.2. Monitoring and Auditing

Escrowfy may monitor and audit platform activity to ensure compliance with this policy. This may include:

• Automated systems to detect prohibited content or activities
• Manual reviews of flagged content or transactions
• Investigation of reported violations
• Periodic reviews of high-risk accounts or categories

We respect user privacy while conducting compliance activities and follow our Privacy Policy.

11. Changes to This Policy

Escrowfy reserves the right to modify this Acceptable Use Policy at any time. Changes will be effective upon posting to the website. We will notify users of significant changes via email or platform notification. Your continued use of our platform after such changes constitutes acceptance of the modified policy.

12. Contact Us

If you have any questions about our Acceptable Use Policy or need clarification about whether a specific activity or content is allowed, please contact our support team:

Email: support@escrowfy.com

Or through our support ticket system available on our website.