Accessibility Statement (ADA Compliance)

Last updated: April 22, 2025
Accessibility Statement - EsQcrowfy

Accessibility Statement (ADA Compliance)

Last Updated: May 2023

1. Introduction

Escrowfy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to achieve this.

This accessibility statement outlines our ongoing efforts to enhance the accessibility of our platform and provide an inclusive experience for all users, including those with disabilities.

2. Our Commitment to Accessibility

Escrowfy strives to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are widely recognized guidelines for web accessibility. Our goal is to ensure that our platform is:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive
  • Operable: User interface components and navigation must be operable
  • Understandable: Information and the operation of the user interface must be understandable
  • Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies

We believe that the internet should be available to all, regardless of a person's abilities or disabilities. Our platform is designed to be compatible with common assistive technologies and to be usable by people with diverse needs.

3. Accessibility Features

Escrowfy includes the following accessibility features to support users with various needs:

3.1. For Users with Visual Impairments

  • Proper color contrast ratios throughout the platform
  • Text alternatives for non-text content
  • Resizable text without loss of functionality
  • Meaningful sequence of content that can be determined programmatically
  • Support for screen readers with appropriate ARIA attributes
  • Keyboard navigable interfaces
  • Focus indicators for keyboard navigation

3.2. For Users with Hearing Impairments

  • Captions or transcripts for video content when applicable
  • Visual alternatives for audio cues
  • Text-based communication options throughout the platform

3.3. For Users with Motor Disabilities

  • Full keyboard accessibility for all platform functions
  • Sufficient time to read and use content
  • No content that flashes more than three times per second
  • Clickable elements with adequate size and spacing
  • Skip navigation links

3.4. For Users with Cognitive Disabilities

  • Clear and consistent navigation
  • Simple and straightforward language where possible
  • Predictable operation of interactive elements
  • Error identification and suggestions for correction
  • Multiple ways to access content

4. Compatible with Assistive Technologies

Our platform is designed to be compatible with various assistive technologies, including:

  • Screen readers (such as JAWS, NVDA, VoiceOver, and TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Switch access devices
  • Browser accessibility extensions

5. Known Accessibility Issues

While we strive for comprehensive accessibility, we acknowledge that there may be aspects of our platform that could be improved. We are actively working to address known issues, including:

  • Some legacy content may not meet our current accessibility standards
  • Complex interactive elements, such as charts or specialized tools, may have limited accessibility
  • Third-party content or embedded resources may not be fully accessible
  • Newly added features may require additional accessibility refinements

We maintain an internal accessibility roadmap to track and prioritize improvements to these areas.

6. Accessibility Testing

Our accessibility efforts include:

  • Regular automated testing using accessibility evaluation tools
  • Manual testing with keyboard navigation and screen readers
  • User testing with individuals who use assistive technologies
  • Accessibility reviews as part of our development process
  • Periodic third-party accessibility assessments

We test across multiple browsers, devices, and assistive technologies to ensure a broadly accessible experience.

7. Feedback and Assistance

7.1. Reporting Accessibility Issues

We welcome your feedback on the accessibility of Escrowfy. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

  • Email: accessibility@escrowfy.com
  • Support Ticket: Submit a ticket through our support system with the subject "Accessibility Issue"
  • Feedback Form: Use the accessibility feedback form available on our website

When reporting issues, please provide:

  • The specific page or feature where you encountered the issue
  • A description of the problem
  • The assistive technology you were using (if applicable)
  • Any other information that might help us address the issue

7.2. Accessibility Support

If you need assistance using our platform due to accessibility challenges, our support team is available to help. We can:

  • Provide guidance on using accessible features
  • Offer alternative methods to complete tasks if you encounter barriers
  • Provide information in alternative formats upon request

Please contact our support team at support@escrowfy.com or through our support ticket system for assistance.

8. Accessibility Training and Resources

Escrowfy is committed to promoting accessibility awareness and competence:

  • Our development and design teams receive accessibility training
  • We maintain internal accessibility guidelines and resources
  • Accessibility requirements are integrated into our development process
  • We engage with the accessibility community to stay current with best practices

9. Ongoing Improvements

Our approach to accessibility is one of continuous improvement:

  • Regular accessibility audits and assessments
  • Prioritization of accessibility enhancements in our development roadmap
  • Implementation of accessibility improvements with each platform update
  • Monitoring of emerging accessibility standards and technologies
  • Incorporation of user feedback into our accessibility planning

We are committed to evolving our platform to better serve all users, including those with disabilities.

10. Legal Compliance

Escrowfy strives to comply with applicable accessibility regulations and standards, including:

  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Applicable state and international accessibility laws

We regularly review our compliance status and work to address any gaps.

11. Changes to This Accessibility Statement

Escrowfy will update this accessibility statement as our platform evolves and as we implement accessibility improvements. All changes will be reflected on this page with an updated "Last Updated" date.

12. Contact Us

For any questions or concerns regarding this accessibility statement or the accessibility of the Escrowfy platform, please contact us:

Email: accessibility@escrowfy.com

Phone: [Phone Number]

Or through our support ticket system available on our website.

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